Phoenix, Arizona
Velocity Phone Systems is the dedicated voice practice of Velocity Technologies, a Tempe-based managed-IT firm that has served Arizona businesses since 2004. We are minutes from Phoenix, which means our team can be on-site across the Valley to plan, cable, install, and troubleshoot — not just remote into a portal and hope it works.
One accountable team handles the whole job: the network assessment, the number porting, the install, and the support calls afterward. We design hosted VoIP, on-premise PBX, hybrid, SIP trunking, or Microsoft Teams Phone around how your business actually runs, then tell you honestly which model fits. No forced platform, no finger-pointing between vendors.
Plenty of phone vendors will sell Phoenix businesses a system over the phone and disappear at install time. We work the way a local company should: in person when it helps, remote when that is faster.
We come out to your office — East Valley, West Valley, central Phoenix, or Scottsdale — to walk the space, check your cabling and network closet, and handle the physical install rather than shipping you a box of phones with a PDF.
Go-live day is when most projects go sideways. We can be on-site for the switch, with the team standing by, so call flow, voicemail, and handsets are confirmed working before we leave.
Day-to-day changes — a new extension, a holiday greeting, a ring-group tweak — get handled remotely so you are not waiting on a truck roll for something that takes five minutes.
There is no single best phone system, only the one that fits your offices, your internet, and how your people work. We deploy every model and tell you which makes sense for your Phoenix business.
If you want low maintenance, easy multi-site calling, and softphones for staff who work from home or on the road, cloud VoIP is usually the answer. We handle setup, porting, and ongoing administration.
Some Valley businesses want phones that keep working even if the internet hiccups, or have call-handling needs a cloud plan can't cover. We install and support on-site PBX and hybrid setups that keep control in your building.
If you already run Microsoft 365 or want to modernize existing PBX hardware, we connect SIP trunks or stand up Teams Phone so calling lives where your team already works.
Your phone numbers are part of your brand. Moving them is the step that scares most businesses into staying with a system they have outgrown. We do this routinely and plan around it carefully.
We port existing numbers from the providers common in the Valley — including Cox, CenturyLink and Lumen — as well as national VoIP carriers, and we coordinate the dates so your lines never go dark mid-business-day.
Main numbers, direct dials, fax lines, and toll-free numbers come across together. We audit what you have before porting so nothing important is left behind on the old account.
We test the new system in parallel before the port completes, so the switch is a scheduled event with a fallback — not a leap of faith on a Monday morning.
Many Phoenix-area companies run more than one location — a shop in Mesa, an office in Glendale, a warehouse in Chandler. We tie them together so they operate as one phone system.
Extension-to-extension dialing, shared directories, and a single auto-attendant across every site mean callers and staff experience one company, whether you have two locations or twenty.
Changes are made once and applied everywhere. Reporting and voicemail are unified, so you are not logging into a different system for each office.
We anchor the work locally in the Phoenix metro and support remote sites and staff anywhere in the country, so growth outside Arizona does not mean starting over with a new vendor.
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Checklist
The Velocity family of companies
Velocity Phone Systems is part of a Tempe, Arizona family of companies that has supported businesses since 2004 — so your phones sit alongside the same standard of IT and security.
Managed IT
Managed IT, cybersecurity, cloud, backup, and Microsoft 365 for businesses nationwide — our parent company, operating since 2004.
Visit Velocity Technologies →Compliance
CMMC readiness and cybersecurity compliance for defense contractors and other regulated organizations.
Visit Velocity CMMC →Business Voice
Hosted VoIP, on-premise PBX, SIP trunking, business texting, and AI call routing — the voice practice you are on now.
Get a Free Voice Assessment →FAQ
Both. Our office is in Tempe, just outside Phoenix, so we dispatch technicians throughout the metro for site surveys, cabling, hardware installs, and go-live cutovers. Routine changes and most support are handled quickly over remote access.
We cover the full Valley of the Sun, including Phoenix, Tempe, Scottsdale, Mesa, Chandler, Gilbert, Glendale, and the surrounding communities. We also support businesses nationwide through remote service and shipped, pre-configured equipment.
Our headquarters is in Tempe, immediately adjacent to Phoenix, and we serve Phoenix businesses from there with on-site visits plus remote support. You get a genuinely local team without paying for a separate downtown storefront.
Yes. We routinely port numbers from regional providers such as Cox, CenturyLink and Lumen, as well as national VoIP carriers. We audit your existing lines first and schedule the port so your numbers transfer without downtime.
It depends on your internet, your locations, and how you handle calls. We deploy hosted VoIP, on-premise PBX, hybrid, SIP, and Teams Phone, so our advice is based on what fits your business rather than steering you to one product. That is exactly what the free voice assessment is for.
Yes. We connect multiple Phoenix-metro locations into one phone system with shared extensions, a single auto-attendant, and centralized management, and we extend the same setup to remote sites and staff anywhere in the country.
Free Voice Assessment
Get a practical recommendation for hosted VoIP, on-site PBX, SIP trunking, handsets, business texting, and cutover planning — built around how your team actually works.
